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change user name

jgjill
Occasional Participant

change user name

How can I change the used name on our accout? The person listed is no longer with our ministry.

2 REPLIES 2
jgjill
Occasional Participant


The current user is

Hello @jgjill ,

 

You can update these elements of the account by logging in as the Account Owner, clicking on My Account under the name in the top-right corner, and then selecting the various details you need to update - such as username, personal information, user email, etc.

 

You may also want to go in and make sure the account's My Settings page is up-to-date for the default information that's automatically inserted into campaigns and included in our records for troubleshooting like physical address, website info, etc.


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William D
Community & Social Media Support
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