client locked OUT

[LyleS23]

MY CLIENT IS VERRRRRRRY UNHAPPY - ACCIDENTALLY unlisted herself, and now wants back in to receive our updates. CANT GET THROUGH THE SYSTEM.

[Caitlin_M · Accepted solution]

Hi @LyleS23. If the contact unsubscribed from your lists, you can send them a resubscribe email. As soon as your contact clicks the button in the confirmation email and completes the opt-in, they'll be added to the lists you selected and their status is changed to "Express Permission." You can then start sending emails again