contact buttton doesn't work


contact buttton doesn't work

Why does the contact button not work on your website. Seems pretty basic.


Hi @partnership_nj


Thank you for bringing this to our attention! I apologize the Contact Us button is not working in your account as it should. What browser are you using? If you have not done so already, I would suggest  trying in a different browser or a private/incognito window. Does this happen in your incognito window as well? What page of your account are you on when you're trying to access the contact button? In cases where we this has happened, users have been able to access the Contact Us button from a different page. Pages where this sidebar links has worked includes: Campaigns, Reporting, Sign up Forms or Integrations.

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.