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contact history

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Occasional Visitor

contact history

What happened to the contact history function? I used to be able to see E-mails sent, if they were opened, and if they unsubscribed. Now I cannot find this function.

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Employee

Re: contact history

Hello @BobH59,

 

Thank you for reaching out to the Community! I apologize that you are not finding this information. You will always be able to see everything about your open rate, unsubscribe number, and emails sent on your reporting tab in the account. You can also see this information on a specific contact by clicking on their email address under your contacts tab and checking out their individual engagement history. Engagement_History.png


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

1 REPLY 1
Highlighted
Employee

Re: contact history

Hello @BobH59,

 

Thank you for reaching out to the Community! I apologize that you are not finding this information. You will always be able to see everything about your open rate, unsubscribe number, and emails sent on your reporting tab in the account. You can also see this information on a specific contact by clicking on their email address under your contacts tab and checking out their individual engagement history. Engagement_History.png


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

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