We all started somewhere! Share your experience on the Get Advice: Let's Get Started Sweepstakes thread and be entered to win a $100 credit on your Constant Contact account.

credit card invalid

user126582
Participant

credit card invalid

trying credit card which is valid however getting invalid message.

1 REPLY 1
Frankie_P
Moderator

Hi @user126582 

 

Thanks for bringing this to our attention! Are you seeing this error message when you try in a different browser or a private/incognito window? How about when you try with a different credit card? If you are still unable to add your payment method to your account I would suggest contacting our Billing Support directly. Though we are unable to make any billing details through social media, one of our Billing agents can help add your credit card.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.