Hi @user126582
Thanks for bringing this to our attention! Are you seeing this error message when you try in a different browser or a private/incognito window? How about when you try with a different credit card? If you are still unable to add your payment method to your account I would suggest contacting our Billing Support directly. Though we are unable to make any billing details through social media, one of our Billing agents can help add your credit card.
Frankie.P
Community & Social Media Support
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