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credit card invalid

user126582
Participant
‎08-20-2020 03:52 AM
‎08-20-2020 03:52 AM

credit card invalid

trying credit card which is valid however getting invalid message.

0 Votes
1 REPLY 1
Frankie_P
Moderator
Moderator
‎08-20-2020 02:36 PM
‎08-20-2020 02:36 PM

Hi @user126582 

 

Thanks for bringing this to our attention! Are you seeing this error message when you try in a different browser or a private/incognito window? How about when you try with a different credit card? If you are still unable to add your payment method to your account I would suggest contacting our Billing Support directly. Though we are unable to make any billing details through social media, one of our Billing agents can help add your credit card.


Frankie.P
Community & Social Media Support

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