customer list updates

NormS69
Participant

customer list updates

We've been deleting old customer lists for weeks and our total contact list has not decreased. WHY?
1 REPLY 1
William_D
Moderator

Hello @NormS69 ,

 

I can see in your Import/Export activity that you've deleted a lot of lists, however you haven't been deleting contacts. Please note that when you select the Delete the list and contacts option when selecting a list for deletion, it explicitly states that it won't delete contacts that are also on other lists. 

 

Here's how to delete contacts absolutely from your account.


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William D
Community & Social Media Support
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