We had a small extra account that we deactivated today. But we kept the original account with more than 500 addresses. Now I try to log in, and all I get is a deactivation notice. Can you help?


Re: deactivation

Hello @BaruchC81 ,


Taking a look, it appears this account was essentially empty (no contacts, empty library, etc.) and is the closed one. Have you tried logging into the larger account with the other username you'd have for it? We're a bit limited in the Community when it comes to Billing and account access related questions for security reasons. It may be worth calling into support if you need further assistance getting logged into the correct ....

William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Constant Contact Would Like To Hear From You!

We want to hear from customers like you about your favorite features and how they have helped your business or organization. Tell us by answering a few questions in...

Read More