deleting users

Established Member

deleting users

How do we delete inactive users?

5 REPLIES 5
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Administrator

Re: deleting users

Hello @LeeA75. At this time, you can not delete users, only deactivate them. This is feedback that we are collecting from customers and I will submit this feedback over to our Product team for you. 


Caitlin M.
Community & Social Media Support

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Senior Member

Re: deleting users

It would be helpful to know how to deactivate users if they cannot be deleted. 

Tags (2)
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CTCT Employee

Re: deleting users

Hello @StephanieW204,

 

Thank you for getting in touch with us today!  Users can be deactivated in the Manage Users section of the My Account page.  After clicking on Manage Users, you will see a listing of all users in the account and in the fourth column from the left, labeled "Update Status," you will be able to deactivate them.

 


Briody_W
Community & Social Media Support

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Member

Re: deleting users

My Account: Manage Users: We have to change users and need to edit name of user. There is not edit or deactivation on my page. The page won't populate? Does anyone know what is wrong?

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Administrator

Re: deleting users

Hi @St.Peters. Your account allows one user. If you need to update the name or owner on the account, you will go to My Account and choose Personal Information


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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