description of bounces

[AmyD5564]

I used to be able to see the reason/description of bounces. Now I can't.  did something change?  Is there a way to see why an email bounced?  If it is just a vacation /out of office auto reply, I'll keep them on the list.  If it is for any other reason, I need to delete them from the list.  Thank you in advance.

[Frankie_P · Accepted solution]

Hi @AmyD5564 

The good news is we do still offer users the ability to see why a contact has bounce. Where in your account are you looking for this email reporting? If your email included an A/B subject line test then this reporting can be found in a different way than normal following these steps.