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download and print - campaign with RSVP Box

AlisonRC45
Occasional Participant
‎02-10-2022 04:45 PM
‎02-10-2022 04:45 PM
When I went to download a campaign that has an RSVP box in it the responses did not show up properly. They are piled up at the left hand of the box. This ruins the presentation of the document and makes in useless to share as a hard copy. How do I get that fixed?
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1 REPLY 1
Amanda_G
Employee
Employee
‎02-11-2022 06:35 PM
‎02-11-2022 06:35 PM

Hi @AlisonRC45 , 

 

I apologize that you are running into this. We do actually have an open defect that our engineering team is aware of regarding this issue. I have tracked it on your account, and will have them reach out with any further information or changes. 

 

In the meantime, I would suggest copying the campaign, and removing the block completely. You can then send the email as a live send, to a list with just yourself in it, and you'll have the option to download or print that one. Since it's not possible to take any action on the RSVP block on a downloaded or printed version, it would probably be okay to remove that block and add an email address or phone number that they can RSVP at instead. 


Amanda G.
Community & Social Care
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