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dropping internet connection while adding contacts

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New Member

dropping internet connection while adding contacts

Three times tonight as I was adding new contact your system crashed - disconnected from the internet - need an off line data entry modual and when I have complete my adds - batch them into my account
1 REPLY 1
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Moderator

Re: dropping internet connection while adding contacts

Hi TomH519

I am sorry to hear this is happening. Can you tell me more about the actions you are taking when this happens? How are you adding contacts to the account? Are you uploading a file, if so, what type of file are you working with?

 

Can you also let me know what browser/version you are working in when this happens?

 

Thanks,

Hannah M.
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