email address in not verified for 5 days

Health Practitioners & Centers

email address in not verified for 5 days

updated e-mail address not verified for 5 days. What is the problem???

1 REPLY 1
Moderator

Hi @GayaneB5

 

I'm sorry to hear this is happening with you trying to verify your email! I took a look into your account and can see you were able to verify multiple emails except one. Is this info@ email address the one you are looking into? Info@ email addresses are considered role email address because multiple people may have access to it. Some role addresses can be verified, but many can't. If you still haven't received a verification email please call in to our Support. Members of our support team can assist in manually verifying this email address.


Frankie.P
Community & Social Media Support

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