email campaign


email campaign

for the past 2 days every email campaign takes me to a blank page, i refresh the page and it is still blank, i had issues in the past as well with C.C


Hello @PsychicMia ,


When you have the chance, can you please answer the following questions for troubleshooting?

  • Is this occurring with only email campaigns, or with other campaigns as well?
  • Are the email campaigns you're trying to access in Draft, Scheduled, Sent, or a mix of statuses?
  • Are they set for automatic Resend-to-Non-Openers, or for AB Subject Line testing?
  • Is the blank page occurring when you click the email in the homepage, My Campaigns page, Reporting page, or all of them?
  • Is this issue occurring on other devices or networks? Does performing any connectivity troubleshooting like cache clearing alleviate the issue?

William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.