email campaign

[PsychicMia]

for the past 2 days every email campaign takes me to a blank page, i refresh the page and it is still blank, i had issues in the past as well with C.C

[William_A]

Hello @PsychicMia ,

When you have the chance, can you please answer the following questions for troubleshooting?

• Is this occurring with only email campaigns, or with other campaigns as well?
• Are the email campaigns you're trying to access in Draft, Scheduled, Sent, or a mix of statuses?
• Are they set for automatic Resend-to-Non-Openers, or for AB Subject Line testing?
• Is the blank page occurring when you click the email in the homepage, My Campaigns page, Reporting page, or all of them?
• Is this issue occurring on other devices or networks? Does performing any connectivity troubleshooting like cache clearing alleviate the issue?