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emails not coming

OAVVA
Participant
‎12-11-2021 10:43 AM
‎12-11-2021 10:43 AM

I've been using the same lists and steps to send emails for several years.  Ran a test to my own email just before sending my campaign, as usual, it was fine. 

Sent the campaign an hour ago, I didn't get it and I know of a few others that haven't either. I checked the reporting and it said it was sent to those emails.  I resent 20 minutes ago.... still not all emails are being delivered yet they say sent. 

Advice?

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1 REPLY 1
Zoe_H
Employee
Employee
‎12-11-2021 10:52 AM
‎12-11-2021 10:52 AM

Hello @OAVVA,

 

Thank you for reaching out to the Community! I recommend keeping an eye on the bounce report for a few days to see if they end up bouncing back. You may also want to double check spam to see if it landed there as well. If it did, you will want to make some adjustments to your newsletter. Thank you! 


Zoe H.
Community & Social Media Support

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