engagement open rate

LauraB755
Member

engagement open rate

I am trying to filter out all contacts who have an open rate of 0% in their engagement.  Is this possible?

1 REPLY 1
Caitlin_M
Administrator

Hi @LauraB755. You can do this by creating a segment and selecting the following criteria under Contact Activity: 

 

Did not open > any email. There isn't a setting for "all time" but you can select up to two years.


Caitlin M.
Community Manager
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