error message when trying to copy my template to send out an email

SOLVED
Highlighted
Regular Visitor

error message when trying to copy my template to send out an email

I have tried for days to either create an email or copy my template, or copy any of my campaigns to send out. I am getting a message, "You've encountered an error. Sorry about that. Please try again in a few minutes."

 

1 ACCEPTED SOLUTION

Accepted Solutions
CTCT Employee

Re: error message when trying to copy my template to send out an email

Hello @ZenaA0m,

 

Thank you for reaching out to the Community! I apologize that you are receiving this error message. Can you please try copying your newsletter in a different browser for troubleshooting purposes? Thank you. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

1 REPLY 1
CTCT Employee

Re: error message when trying to copy my template to send out an email

Hello @ZenaA0m,

 

Thank you for reaching out to the Community! I apologize that you are receiving this error message. Can you please try copying your newsletter in a different browser for troubleshooting purposes? Thank you. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post