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error message

AlexS685
Participant
‎09-13-2021 12:01 AM
‎09-13-2021 12:01 AM
Why? My last two campaigns have given me an error message and have not sent. I have four accounts with CC and am about to cancel. Frustrating and a waste of time, with no remedy.
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William_A
Moderator
Moderator
‎09-13-2021 12:38 PM
‎09-13-2021 12:38 PM

Hello @AlexS685 ,

 

Based on the error message posted in those emails' reporting pages and banners, it looks like there's an issue with your self-authentication setup. I'd advise calling our Deliverability team if you're having issues setting up the self-auth correctly for sendouts.


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William A
Community & Social Media Support
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