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error posting to social media almost everyday

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New Member

error posting to social media almost everyday

This past week my social media post that were pre-scheduled kept popping up as having an error when trying to auto-post and to retry. It was not alway facebook or instagram, it depended on the day, one one day, the other the next... Im cautious going forward creating prescheduled posts because I feel like they wont post- or i will have to worry about checking if they actually posted. Is this a glitch with my account or is there anything I can do to clear this up going forward?

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Moderator

Re: error posting to social media almost everyday

Hi @UrnyM 

 

Thank you for reaching out to the Community! I have taken a closer look at your Social Post Campaigns and was able to replicate this experience. Although your most recent post was successful, I can see your Instagram posts have been failing. In fact we have opened a ticket with our upper level of support for assistance. A member of this team will continue to troubleshoot and reach back out with any further updates within 4 business days. Please let us know if there is anything else we can assist with in the meantime!


Frankie.P
Community & Social Media Support

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