We all started somewhere! Share your experience on the Get Advice: Let's Get Started Sweepstakes thread and be entered to win a $100 credit on your Constant Contact account.

error posting to social media almost everyday


error posting to social media almost everyday

This past week my social media post that were pre-scheduled kept popping up as having an error when trying to auto-post and to retry. It was not alway facebook or instagram, it depended on the day, one one day, the other the next... Im cautious going forward creating prescheduled posts because I feel like they wont post- or i will have to worry about checking if they actually posted. Is this a glitch with my account or is there anything I can do to clear this up going forward?


Hi @UrnyM 


Thank you for reaching out to the Community! I have taken a closer look at your Social Post Campaigns and was able to replicate this experience. Although your most recent post was successful, I can see your Instagram posts have been failing. In fact we have opened a ticket with our upper level of support for assistance. A member of this team will continue to troubleshoot and reach back out with any further updates within 4 business days. Please let us know if there is anything else we can assist with in the meantime!

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.