Thanks for reaching out to the Community! I'm sorry you are having trouble with an email not sending when someone subscribes. We'd be happy to work with you to get this issue resolved. Can you please send an email to social_support(at)constantcontact(dot)com and include your username, the name of the email that is not sending properly, and reference this community post. Once we receive that email, we'll be able to log into your account and troubleshoot the issue. Hope to talk to you soon!
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!