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errors with segment criteria

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Visitor

errors with segment criteria

 

I'm having problems with lists populating with unwanted emails when I have specifically created 'not tagged with... ' criteria.

To test and also keep it really simple I only created one criteria: 

I select 'has not been sent any of last 5 emails' BUT the list populates with subscribers who HAVE been sent the emails.  ??? Anybody else had these problems?

1 REPLY 1
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Employee

Re: errors with segment criteria

Hi Lena. I'm sorry to hear segments are not working as intended for you. Could you send your username and name of the segments experiencing issues to social_support(at)constantcontact(dot)com so we can take a look and troubleshoot? Or you can call our support team if you prefer, their number and hours are listed here.


David B.
Community & Social Media Support

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