forced pop-up

AHCPDX · ‎09-14-2019

I cannot seem to close your forced pop-up box without filling in these fields.

Zoe_H · ‎09-15-2019

Thank you for reaching out to the Community! I apologize that you are seeing a pop up form on your account. You may want to add a pop up blocker on your browser or update your security settings so this doesn't occur again.

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

SherylB83 · ‎12-14-2019

I have just created a Pop Up as well. There is no "X" on the block to close the Pop Up if the client declines to offer contact info. They can't get to my website with this in the way. Help!

Zoe_H · ‎12-15-2019

Hello @SherylB83,

Thank you for reaching out to the Community! Did you create a pop up sign up form in Constant Contact and place our code onto your website? If you did, we do offer an option for them to close the pop up window and not put in any contact information. If you can not see that option, please reply back with a screenshot so we can take a look. Thanks!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.