Hello @MarcosV ,
If you're needing to reset your password you can go to the main website, hit Log In, then select Forgot Password. Or you can click here to go directly to the Forgot Password page. There you'll put in the account's login username. Once you've done that the system will look for the username, find the respective primary email address, and send a coded time-sensitive password reset email. You'll then open the email up and click the link to continue the password change process.
Here's our article on resetting your password if you need further guidance or info.
William D
Community & Social Media Support
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