gmail !

GavinS2
Participant

gmail !

There are too may issues with gmail accounts. A new member signed up on the 13th, on the 14th the email bounced and was suspended I have no idea how to fix this. (tahornstein@gmail.com is the email) Please fix your gmail issues.
1 REPLY 1
William_D
Moderator

Hello @GavinS2 ,

 

Here's more information on the suspended bounce. If a contact you know is valid continues to bounce as non-existent from Gmail's servers, then I'd suggest going through some basic deliverability steps to add additional authentication for your emails to this particular contact.

 

Deliverability can have a lot of variables, from elements on our side, on your side, on the recipient's side, and in their email system company's side. It's also a generally good idea to set up additional authentication for your emails - whether that's through us if you have a free domain (e.g. Gmail, Yahoo, AOL, etc.) or via self-authentication if you have your own domain (such as through a business or other organization).

 

If you'd like to learn more about safelisting, and what it entails:

 

Safelisting domains in a security system

 

Safelisting email addresses in an email client or security system

 

If you're wanting more in-depth, specialized insight on your current deliverability, it'd be worth speaking with one of our Deliverability agents.


William D
Community & Social Media Support

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