Some of our customers are experiencing difficulty logging in. We are aware of this issue and are working to resolve it as quickly as we can.

greeting message is screwed p

Consulting & Training

greeting message is screwed p

hello, i'm trying to develop a poll with a greeting message. the greeting message is WELL BELOW the character limit but it keeps telling me i have to make it shorter. not fun.


Hello @JasonJ38 ,


I took a look at your survey, and it appears the issue was having the image in the body of the page. I removed the logo and inserted it at the top where we have the ability to insert a logo for the greeting page. 

If you do not want the logo at the top of the page, you're free to remove it, but any attempts to add an image into the text body of the greeting page will likely result in the same character limit error.

William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.