how do I download my images from my Constant Contact photo library to my desktop?

LisaCain
Occasional Participant

how do I download my images from my Constant Contact photo library to my desktop?

Hi All, Hoping someone can help with my limited tech knowledge! I have some images uploaded to my constant contact library which I no longer have original copies of. I can't find a way to download the images I have uploaded. Any ideas please? Gulp there are 900 and I lost half of them from my desktop (and back up source!) recently. Fingers crossed! Thanks Lisa
Top Answer
Donna_P.
Employee

Hi @LisaCain!

 

Thanks for reaching out to the Community!  Currently we do not have a way to bulk download images from the Library on your account.  If you wish to see this feature in your account, please visit our Feedback board to vote for this idea. In the meantime, the only way to save an image from the Library back to your computer is to click on the name of the image in the Library, right-click on the image and select the "save image as" option.

 

 If you have any further questions please feel free to reach out to us. We are always happy to assist you in any way we can!

 

 


30 REPLIES 30
AmyN80
Retail

I desperately need to download all of my library as well.  I can see there have been MANY requests for this option for YEARS!  I have closed my business and need these photos before I close my constant contact account.   I have been a customer for over 12 years and am shocked that I am unable to retrieve the photos in bulk from my own image library.  Please advise asap. Many thanks, Amy N.

 

Teter
Occasional Participant

They clearly do not want to make this a feature. What a disappointment. 

Hello @Teter,

 

We do appreciate the feedback, and apologize for the inconvenience. It may be something we implement in the future and will contact you with any updates. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
MattC07
Participant

I need to download all the images in my library. Why can't this be done? Seems like an easy fix?

Hello @MattC07,

 

Thanks for reaching out to the Community!  Currently, we do not have a way to bulk download images from the Library on your account.  If you wish to see this feature in your account, please visit our Feedback board to vote for this idea. In the meantime, the only way to save an image from the Library back to your computer is to click on the name of the image in the Library, right-click on the image and select the "save image as" option.


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
AnthonyI0
Occasional Participant

Also have need for a bulk download. Not sure why this is so difficult.

LeoA47
Regular Participant

Once again another basic feature.   I am quitting this platform.  TODAY!

Hello @LeoA47,

 

We do appreciate the feedback, and apologize for the inconvenience. It may be something we implement in the future and will contact you with any updates. Thanks! 

 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
EliezerG
Occasional Participant

It appears very nasty and manipulative to hold your customers hostage by not allowing them to download their images.

you can see the resentment building in the comments over the years and obviously Cc has lost many potential customers, as well as actual ones who have quit CC due to this very basic issue 

it’s plain to see that this is a very important feature for users and I don’t blame anyone for leaving or going to other email providers that have more user friendly policies and features 

It’s not merely poor customer responsiveness - it’s just plain nastiness

in the long run you lose by being selfish - why not do what people want?

you will only gain goodwill and new customers- and not lose current ones

JennaR24
Occasional Participant

I also need this feature. Need to download like 500 images from my library