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how to print an individual order AND how to collate orders

MeganH64
Participant

how to print an individual order AND how to collate orders

Hi,

I just launched a store last week and have orders.  I would like to collate them but see absolutely no way to do this.  To be specific, I need to pull aside the seedlings that people have ordered, and then be able to release the remaining seedlings to the general walk-in public.  For that reason, I would like to know, in the 35 orders I've received, how many (for example) SunGold tomato seedlings have been ordered, so that I can put the rest out at my seedling stand.  But right now the only way I have been able to do that is to painstakingly copy an order into an Excel spreadsheet by hand, one order at a time.  This just doesn't seem right ... ?

Another thing I'd like to do is print up a single individual's order, so that I can a) give it to a crew member to pick; and b) then have that as an invoice for the customer.  But again, I don't see a way to do that.  But surely there must be?  The only workaround I could come up with was to cut and paste (special-paste-text-only) into Excel ... but again, that just doesn't seem right ... ?

Thanks for any tips.

3 REPLIES 3
William_D
Moderator

Hello @MeganH64 ,

 

I'd recommend reaching out to our Website Builder support team for further guidance on this, as they'd have the most direct insight for your online store functionality.


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William D
Community & Social Media Support
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As I responded to William_D via another channel: No, this emphatically did not address my problem.  When I call Website Builder, as I have done several times, I get folks overseas who are not well-trained and who waste my time with formalities but no answers; who are hard for me to understand, which is aggravated by a poor phone connection.  In his response to that message, William_D indicated that he was unaware that Constant Contact uses overseas call centers!  The left hand and the right hand don't know what each other are doing.  William_D at least responded personally to me ... but with, by his own admission, absolutely ZERO resolution or addressing of my questions!

 

Hello @MeganH64,

 

I do apologize for any inconvenience this may cause. I do highly recommend reaching out to the Website Builder team again as they are more trained in the Website Builder product. It does sound like you will have to continue exporting this information into Excel to see the organization of who ordered a specific item. I will gladly submit your feedback on this for further improvements. Thanks! 


Zoe H.
Community & Social Media Support

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