importing contacts

KarenS0993
Participant

importing contacts

I imported a file with over 7000 contacts but only 5000 were brought in.  There are no visible errors and no error file.
Why would contacts not be brought in?

1 REPLY 1
Amy_Y
Employee

Hello, To prevent File Import Errors Caused by Special Characters or Spaces in an Email Address please review this article. If you continue to have an issue, please reach out to support to troubleshoot the specific file issues. conta.cc/2BcQMt1 - Contact Support and Billing phone numbers and hours of operation


Amy Y.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right
strategy for your business and get the most out of your Constant Contact experience.