impossible to upgrade my account

user310362
Participant
0 Votes
Hello i've started with a free trial. But whan i want to buy the plan, i go to "account settings" then "billing" and i i want to buy, it starts to load a page that become completely blank without any redirection to the payment. Therefore it's impossible for me to upgrade my account... what could we do to change this ? thanks
1 REPLY 1
Caitlin_M
Administrator
0 Votes

Hi @user310362. For account security, we are unable to assist with upgrading or changing account plans here in the Community. In order to process the upgrade, please contact our Billing team who can assist you further.

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Caitlin M.
Community Manager