insert pic on FB scheduling fails. library fails to open

JohnH1616
Occasional Participant

insert pic on FB scheduling fails. library fails to open

selecting insert pic on FB schedule of email presents a black page & no choices. it usually gives me the library with the drop down to select pics of correct size. library does not open when selected from menu - is a subdued pagefail of insert for FB.png

2 REPLIES 2
JohnH1616
Occasional Participant

replying to myself to add phtofail of library open.pngworked on IE. failed on Chrome.png

Frankie_P
Moderator

Hi @JohnH1616

 

Thank you for sharing these screenshots with your post! I apologize you're experiencing this in our social share tool. I can see in your most recent email, an image of your own was selected on your social share post. Are you still receiving this blank page? If so I would suggest creating your post in a different browser or a private/incognito window. Please let us know if testing your browser helps.


Frankie.P
Community & Social Media Support

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