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insert pic on FB scheduling fails. library fails to open

JohnH1616
Occasional Participant
‎11-14-2018 10:42 PM
‎11-14-2018 10:42 PM

insert pic on FB scheduling fails. library fails to open

selecting insert pic on FB schedule of email presents a black page & no choices. it usually gives me the library with the drop down to select pics of correct size. library does not open when selected from menu - is a subdued pagefail of insert for FB.png

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2 REPLIES 2
JohnH1616
Occasional Participant
‎11-14-2018 11:10 PM
‎11-14-2018 11:10 PM

replying to myself to add phtofail of library open.pngworked on IE. failed on Chrome.png

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Frankie_P
Moderator
Moderator
‎11-15-2018 02:58 PM
‎11-15-2018 02:58 PM

Hi @JohnH1616

 

Thank you for sharing these screenshots with your post! I apologize you're experiencing this in our social share tool. I can see in your most recent email, an image of your own was selected on your social share post. Are you still receiving this blank page? If so I would suggest creating your post in a different browser or a private/incognito window. Please let us know if testing your browser helps.


Frankie.P
Community & Social Media Support

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