The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

is my account canceled?


is my account canceled?

is my account canceled? pls give me a feedback.



how to check to the dashboard? my account was canceled correct?

Re: is my account canceled?

Hello @ExclusiveDesign ,


Without getting into too much Billing detail (for security reasons) it appears your account was defunct due to pending payments. I've gone ahead and submitted your account to Billing for further review of the most recent automated charge to cover those missed payments, and to make sure the account is actually cancelled.

Depending on the size of their queue, it may take longer than the normal 1-2 business days for a response. If you're needing a quicker response, I'd recommend reaching out to them directly via phone.

William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More