legacy

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LaurentT1
Regular Participant

I been many years CC costumer and due to Coivd working in tourism we could not send mails as no business .. CC pushes us to re start in 15 days or i would lose all my data etc .. i did rejoint and pay 114 USD PM today and to my shock i find back my emails but all my previous campaigns cannot be resended reply 

is that  :  This legacy email is no longer supported, but you will still have access to your reporting, and you can use our new editor to create exciting emails. It uses mobile-responsive templates and provides easy drag-and-drop editing.

 

so, all by all this not mentioned by CC and i must work out again a news template and redo all my campaigns instead of just copy and resend .. why os that why can i just note copy and resend campaigns that i sent 2 years ago. i did not plan to redoo all again  as CC is the most expensive emailing system  but now I'm lost 

Help how cna i resend my old mail campaings  

1 ACCEPTED SOLUTION
Zoe_H
Employee

Hello @LaurentT1,

 

Thank you for reaching out to the Community! I do apologize for any inconvenience this may have caused. We are unable to make copies of past campaigns created in the older editor because our new editor is mobile-responsive and is so much easier to design. Please take a look at this helpful article here to see how to recreate your templates easier. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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1 REPLY 1
Zoe_H
Employee

Hello @LaurentT1,

 

Thank you for reaching out to the Community! I do apologize for any inconvenience this may have caused. We are unable to make copies of past campaigns created in the older editor because our new editor is mobile-responsive and is so much easier to design. Please take a look at this helpful article here to see how to recreate your templates easier. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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