link being inserted incorrectly

PhillipW296
Participant

Several emails I have sent recently, when they are sent, arrive with a link embedded in the message that I did not put there. It is a link from an older email I sent months ago, and when I go back into the campaign the link isn't in the message I sent....but the messages in people's inboxes have the link present. So I compose he email without the link, the link isn't there now if I go into the campaign, but it is there in the delivered emails. Any ideas on how this is happening and how to fix it?

1 REPLY 1
Zoe_H
Employee

Hello @PhillipW296,

 

Thank you for reaching out to the Community! When I go into your most recent draft email I do see two active links currently there. Have you attempt to create the campaign fully from scratch in a brand new template instead of copying? I believe the link is being carried over through a copy. 


Zoe H.
Community & Social Media Support

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