I've called your support line twice already since 8 am with holds in excess of 30 minutes each. Now, I'm on hold for a third time and you have my account locked despite your organizational flaws.
OPEN MY ACCOUNT.
Hello @RobinS724 ,
It appears you were able to connect with an agent, and get your review handled. In the future, if you're unable to call in due to connectivity or time zone difference, let us know if you'd like for us to submit a ticket with a 48-business hour response window.