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list selection error!

ChadW69
Participant
‎07-14-2021 03:39 PM
‎07-14-2021 03:39 PM
multiple list selection is not working! i sent to over 300 recipients and only one list is showing. this has occurred with all 3 related emails for this event!
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William_A
Moderator
Moderator
‎07-15-2021 01:05 PM
‎07-15-2021 01:05 PM

Hello @ChadW69 ,

 

To confirm for troubleshooting, when you select your lists, you're explicitly clicking their checkmark boxes, then clicking Save, then clicking Finish, correct? And all three lists show on the Email Details page, in the List Selection section, before you go to schedule the email in the Delivery Date section? 


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William A
Community & Social Media Support
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