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loading a PDF problem

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Retail

loading a PDF problem

Only able to load first page of my PDF file. Please advise

2 REPLIES 2
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Retail

Loading a 3 page PDF is a problem.

Having difficulty loading a 3 page PDF. I tried several times and from reading here it looks like it's been a problem with CC for quite some time. Please correct and advise.

 

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Moderator

Re: Loading a 3 page PDF is a problem.

Hi @WayneA 

 

I apologize you're unable to upload your PDF as easily as you should! What exactly are you experiencing (error messages, slow loading, etc.)? We have seen cases where some users are having issues with creating an image for each page in a multi-page PDF. If this is the case for you, we suggest splitting your pages into multiple PDFs or even clicking the X to not import any undesired images. If this is the specific experience you're having please email us at social_support(at)constantcontact(dot)com with your PDF and any further details you may have so we can troubleshoot further.


Frankie.P
Community & Social Media Support

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