We all started somewhere! Share your experience on the Get Advice: Let's Get Started Sweepstakes thread and be entered to win a $100 credit on your Constant Contact account.

loading a PDF problem

WayneA
Retail

loading a PDF problem

Only able to load first page of my PDF file. Please advise

2 REPLIES 2
WayneA
Retail

Having difficulty loading a 3 page PDF. I tried several times and from reading here it looks like it's been a problem with CC for quite some time. Please correct and advise.

 

Hi @WayneA 

 

I apologize you're unable to upload your PDF as easily as you should! What exactly are you experiencing (error messages, slow loading, etc.)? We have seen cases where some users are having issues with creating an image for each page in a multi-page PDF. If this is the case for you, we suggest splitting your pages into multiple PDFs or even clicking the X to not import any undesired images. If this is the specific experience you're having please email us at social_support(at)constantcontact(dot)com with your PDF and any further details you may have so we can troubleshoot further.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.