mailing privileges have been suspended

SOLVED
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Member

mailing privileges have been suspended

I just send a email for testing purpose and it has my personal address marked as Suspended. Why is that, the email works fine and it is my primary address for my personal mails.

1 ACCEPTED SOLUTION

Accepted Solutions
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Administrator

Re: mailing privileges have been suspended

Hi @MarkT574. I'm glad that you were able to schedule your email. Please let us know if you have any further questions!


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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6 REPLIES 6
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New Member

Re: mailing privileges have been suspended

thats exacly what happened to me right now

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Administrator

Re: mailing privileges have been suspended

Hello @TaniaP28. I see that you also have this message as well. You will need to contact our Account Review department regarding the status of your account. You will not be able to send any emails out until this is done.


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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Visitor

Re: mailing privileges have been suspended

I am trying to test CC for the first time for my email tonight.  I just subscribed on Friday and paid my monthly fee.  Now it's telling me my mailing privileges are suspended - and customer service is closed until Monday morning.  

 

I am sending my email out tonight.  If CC is unavailable I will use another platform. Perplexed and baffled that my mailing privileges would be "suspended" when I've never even used the platform until this weekend, I've paid my money, and customer service is closed.  Need help immediately to resolve. 

 

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Employee

Re: mailing privileges have been suspended

@AndrewA7750

 

Thank you for reaching out to the Community. I apologize your account has been suspended. I understand how important it is to send out your emails in a timely manner. Please email us at social_support(at)constantcontact(dot)com with your username and a reference to this post and we will investigate further! Please also let us know if there is anything else we can do for you. Thank you!


Taryn Leinweber
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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Member

Re: mailing privileges have been suspended

ohhhh sad but mine works now ..

Highlighted
Administrator

Re: mailing privileges have been suspended

Hi @MarkT574. I'm glad that you were able to schedule your email. Please let us know if you have any further questions!


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

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