managing emails

Consulting & Training

managing emails

Why does my sent email end up in 2 places in my library? In the images folder and in the documents folder?


Hello @CoreyS98 ,


When you upload a pdf document, we also automatically provide a PNG conversion of the first page. Some customers like to use the first page of their documents as a way to link to said document, give a preview of it, etc. You're free to delete this automatically converted image during the upload process if you prefer.

William D
Community & Social Media Support

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