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merge button

CoachU
Participant
‎12-11-2019 11:40 PM
‎12-11-2019 11:40 PM

merge button

Hi I'm trying to merge one email list into another.

I know the steps:

  1. Click Contacts.
  2. Click "View All Lists."
  3. Check the boxes next to the lists you want to combine.
  4. Click Merge

Though next to the delete button 

the merge button does not appear

Do you know how I can have the merge button showing

 

Thanks

C

0 Votes
1 REPLY 1
Elizabeth_M
Employee
Employee
‎12-12-2019 09:19 AM
‎12-12-2019 09:19 AM

Hello @CoachU 

I am sorry you are experiencing this. I was able to do some research regarding merging and found out a few things. The first being list with more than 10k contacts on it cannot be merged. Also no more than 50 list can be merged together. The workaround for these merges is to export your contacts then import into correct list. Please let us know if these answers do not fit your situation and we can investigate further. 


Liz_M
Community & Social Media Support

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