message at top of the new marketing campaing says "cannot save"

paulg934
Participant
0 Votes
message at top of the new marketing campaing says "cannot save" . What is the problems?
1 REPLY 1
Caitlin_M
Administrator
0 Votes

Hi @paulg934. In order for us to troubleshoot what could be causing the error, could you please provide us with the following information?

 

  • When does the error occur (working in the editor, scheduling the campaign, etc?)
  • What specific action is being taken before the error appears, such as inserting an image or inserting a block?
  • Does this happen in multiple browsers?
  • Does the message appear if you manually save the campaign?
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Caitlin M.
Community Manager