Re: new report page

PaulM87 · ‎10-03-2016

How do you update the numbers. Before the "improvements" you could click on the number and update it. Now when 376 shows up as "opened" on the summary but the report shows 375 you can't get the report to update.

Nick_S. · ‎10-04-2016

Hello @PaulM87,

I apologize for the experience you're having. The summary numbers and reporting numbers should update simultaneously. Some users are experiencing a defect where, as you saw, the number is off by 1. I did take a look at your account and if I'm looking at the correct campaign the numbers appear to have updated. It's just taking longer than it should.

I will make sure to let our developers know this issue is occurring for you and I could have you notified when it is resolved if you like.

Nick S.
Social Media & Content Manager

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