We're so sorry to hear this! What email did you not receive? In addition, I'd like to direct you to this informative video on getting to know Constant Contact. You'll find it in our Help Center which provides answers to frequently asked questions, additional video tutorials, and listings of webinars and seminars. It's also available by clicking the Help icon in the top right corner of your account:
It's a great place to get started with using your account! If there is anything in particular that isn't working for you, please email us at social_support(at)constantcontact(dot)com with the username for your account and more details as we're happy to help!