no submit button

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no submit button

I am trying to pre-pay but there is no submit button

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1 REPLY 1
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Moderator

Re: no submit button

Hi @KeizaiSiliconValley 

 

Thank you for reaching out to the Community! I apologize you were unable to prepay as easily as you should. What browser are you using? Does trying a different browser allow the button to appear? In cases where the submit button is missing from the payment screen, we suggest contacting our Billing Support directly to process a payment manually. However in your case I can see you were able to successfully prepay your account after all! Please let us know if there is anything else we can assist with in your account.


Frankie.P
Community & Social Media Support

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