not saving my work

TrishP29 · ‎10-29-2017

3rd time this week. Not cool. I press save, and it defaults back to my old version.

heyh0 · ‎10-29-2017

what

Mariah_P · ‎11-03-2017

Hello @TrishP29 ,

Thank you so much for contacting the Community! I am sorry to hear that your work is not being saved, I know how frustrating that can be.

Have you tried opening Constant Contact on another browser to see if that fixes the issue? Also, sometimes using Incognito/Safe Mode will reveal that it might be a plugin/extension that is interfering with the site. If that does not work please email us at social_support(at)constantcontact(dot)com with your username, the troubleshooting steps you have tried, and a reference to this post so that we can investigate it further.

Thank you!

Mariah_P
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

TrishP29 · ‎11-06-2017

Thanks. I will try that.

heyh0 · ‎10-29-2017

daaaz

heyh0 · ‎10-29-2017

Mariah_P · ‎11-10-2017

Hello @TrishP29,

I am so sorry to hear that when you press save it defaults back to your old version. I know how frustrating that can be!

I am happy to help! Please email us at social_support(at)constantcontact(dot)com with your username, the troubleshooting steps you have tried, and a reference to this post so that we can investigate it further.

Thank you!

Mariah_P
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!