The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

one subscriber isn't in alphabetical order

Highlighted
Occasional Contributor

one subscriber isn't in alphabetical order

Why isn't one of my subscribers in alphabetical order within my contacts list?? It appears to be "normal" and like all my other subscribers but it sits at the top of my contacts list in it's own section, "above" the "A's" & the rest of the subscribers.

Tags (1)
2 REPLIES 2
Highlighted
Employee

Re: one subscriber isn't in alphabetical order

Hi @DeltaP3 

 

It's good to see you in the Community! I'd love to help answer your question. You may need to check the individual contact entry for any spaces or other characters at the start of the first name or last name field. This will cause the sorting to be incorrect. 

 

Hope this helps! 


Alex S.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Highlighted
Participating Solution Provider

Re: one subscriber isn't in alphabetical order

Hi DeltaP3,

Check the individual contact record for the one that is not coinciding alphabetically. Ensure there is no space before the name was entered in the field, as well as ensuring there are no unnecessary spaces, or characters that should not be included. If this does not solve it, try deleting the contact and re entering them again. Should you require further assistance, you can reach out to me at map@cc94.com and I would be happy to take a look!

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

As Constant Contact Certified Partners & Trainers we host weekly free training webinars to help users master email marketing. Register here: https://www.marketadvertisepromote.com/events
Tags (1)
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured