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our monthly cost increased 35%..?

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Occasional Visitor

our monthly cost increased 35%..?

2501-5000 monthly increased 35%?

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1 REPLY 1
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Moderator

Re: our monthly cost increased 35%..?

Hi @ev-marketing 

 

I can understand how important it is to easily understand the charges you have received. Have you recently uploaded a large list of contacts or upgraded to our Email Plus plan? Because we bill based on the level of contacts and the email plan you're under, these are the two biggest reasons why pricing on an account would increase. If you have any further questions or concerns on these charges please contact our Billing Support directly. While we may not be able to review your billing details in the Community, one of our Billing agents can.


Frankie.P
Community & Social Media Support

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