password change prompt

AmyJ296
Participant

Is it possible to stop this security paranoia in the form of 

- change password popup on login

- randomly having to verify a SMS code

 

This is not a bank or brokerage website, is it?

1 REPLY 1
Amanda_G
Employee

Hi @AmyJ296 , 

 

We’ve made MFA a requirement on all accounts, because MFA keeps your account safe and secure. Once enrolled, you cannot be unenrolled. The frequency at which you need to verify prior to logging in is tied to your network / IP. If you're running a VPN that regularly changes IPs, or if you're regularly clearing your cache, or if you're regularly using Incognito/Private browsing then you'll likely need to go through verification more often. There may also be other factors with your network or devices used that may affect the triggering of the MFA verification.

 

Unlike the MFA, the change password prompt should not be occurring with the same frequency - is that something you are running into on a regular basis? 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
  • Support Tips

    Reporting Metrics

    "Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will

    See Article
    Avatar
  • Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
    Avatar
  • Support Tips

    Read Before You Send a Test Email

    "Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick

    See Article
    Avatar