past due

DANEMERSON
Occasional Participant

past due

it says i have a server error 500 what is that all my cards works please try from your end
1 REPLY 1
Frankie_P
Moderator

Hi @DANEMERSON I apologize you're receiving this error message! However due to account security we are unable to update the billing on your account through the Community. Instead we would recommend trying in a different browser/private or incognito window, trying with a different card, or even calling into our Billing Support to have one of these agents update the payment method on file for you.


Frankie.P
Community & Social Media Support

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