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PattiP40
Participant
‎01-19-2022 03:39 PM
0 Votes
‎01-19-2022 03:39 PM
I am trying to change the way in which I pay my bill. I have attempted the change three times and it has not been accepted.
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1 REPLY 1
William_A
Administrator
Administrator
‎01-20-2022 11:21 AM
0 Votes
‎01-20-2022 11:21 AM

Hello @PattiP40 ,

 

Are you receiving a specific error message when you try to submit your payment? Are you having issues on the page where you enter the new payment info, or on the confirmation page? Are you able to call billing or general support to have them securely update your payment method?


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William A
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