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Regular Participant


As far as I recall, I paid you $441.84 for a year's service from December 2018 to December 2019, plus $79 today for a permanent custom template. Please tell me what this bill is supposed to cover.


Hello @GlennJ032,


Thank you for reaching out to the Community! The $79 custom template that you paid for is going to include your logo, your branding, and your social media links all in a professionally designed template. It will be designed to include all of our email marketing best practices, and you can edit it once it is in your account. You can use that template as many times as you want!  Your prepaid bill is going to cover you from December 2018 until December 2019 with the amount of contacts that you have in your account now, and with only sending email campaigns to your contacts. Please let us know if you have anymore questions or concerns! 


I hope you have a Happy New Year! 

Zoe H.
Community & Social Media Support

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